Privacy Notice


Relocsa GmbH (hereinafter “we”) is the responsible party for the processing of personal data collected through the website (hereinafter the “Website”) as per the applicable data protection laws, in particular the Swiss Data Protection Act (DPA) and – if applicable to your personal data – the European General Data Protection Regulation (GDPR). For any inquiries regarding our use of your personal data you may contact us by letter, phone or e-mail us at


We only process your personal data if this is necessary in the course of our activities, such as if the processing is necessary to provide a functional website, to provide you with our contents and information on our activities or to address a relevant request or application submitted by you. The processing of personal data only takes place after we have obtained your prior consent or when the processing of your personal data is permitted by law.

Your data is protected against unauthorized access according to appropriate technology standards and through a role and authorization concept. We process your data on a certain legal basis, as described below. If a basis on which we process your personal information is no longer relevant then we cease processing your data. As a general rule, we only store your personal data for as long as necessary to serve the purpose of the processing and we delete personal data as soon as such purpose ceases to apply. The applicable retention periods for the specific processing activities are set out below.

Furthermore, personal data may be stored if this has been provided for by the applicable law (for example for book keeping or mandatory archiving purposes). The data will also be deleted if a storage period prescribed by the applicable law expires, unless there is a need for further storage of the data.


Every time you visit our website, our system automatically collects data and information about the computer system you used to access our website. The following data is collected:

  • Browserinformation (type and version)
  • Operating system
  • Your internet service provider
  • Your IP address
  • Date and time of access
  • Websites from which your system reaches our website
  • Websites accessed by the user’s system via our website

The data is also stored in the log files of our system. This data is not stored together with any of your other personal data that you may submit voluntarily in other sections of the website as described below. The processing of data collected when visiting our website is performed on the basis of our legitimate interest to provide and maintain a well-functioning and user-friendly website which includes information about our services. The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. If the data is stored in log files, deletion occurs after 28 days at the latest.


Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a character string that enables a unique identification of the browser when the website is accessed again. We use cookies to make our website more user-friendly and to enable an analysis of your surfing behavior.


Any personal data inserted in our electronic contracting platform (hereinafter the “e-Contracting Tool”) and the Customer Account are being processed according to the law. The submission of any further personal information, other than what is required in the mandatory fields, is voluntary. You are responsible for the accuracy of your data.

In the e-Contracting Tool, you agree to our processing your data. Legal basis for the processing is your consent as well as the potential performance of a contract or the performance of the necessary steps prior to entering into a contract. In the course of the process, your consent is obtained for the processing of the data and reference is made to this Privacy Notice but will be deleted automatically upon one year from the latest change date to your Customer Account.


You may contact us via the e-mail addresses and phone/fax numbers published on our website. In this case any personal data transmitted in your e-mail will be processed accordingly in line with applicable law. Your personal data will not be forwarded to any third party without your prior consent. We will delete your personal data as soon as they are no longer required for such purpose. You may ask us at any time by e-mail or letter to no longer use such personal data and request their deletion.


We may transfer or disclose the personal data we collect to our third-party service providers such as our service partners. When we transfer personal data, we do so for the purposes described above under “Purpose of the processing” in each applicable section. It is our policy to use only third-party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by us, and to flow those same obligations down to their sub-processors and are compliant with the strict requirements of Swiss law and the GDPR.


You acknowledge hereby that:

You have been informed that you have the right to withdraw your consent at any time, as well as the consequences of such a withdrawal.

Moreover, you have been informed regarding the following rights, as established and under the conditions prescribed in the General Data Protection Regulation (EU 679/2016) and the national legislation in force. More precisely:

  • you have the right of access to your personal data collected, stored and processed by us.
  • you have the right to request the rectification of inaccurate or outdated personal data concerning yourself and the completion of incomplete data concerning yourself.
  • you have the right to request the erasure of personal data concerning yourself from our archives, if their processing is not essential for the purposes for which they have been collected.
  • you have the right to request the restriction of processing your data in case you contest their accuracy.
  • you have the right to receive personal data concerning yourself, which you have provided to us, in a structured, commonly used and machine-readable format.
  • for the cases that the processing of your data is based on our legitimate interest to perform an activity, as described in the separate sections above, you have the right to object to the processing on grounds relevant to your case.